Refund Policy
How Asthar Ghor processes refunds.
Eligible refunds are processed to the original payment method or adjusted in your next order after quality verification.
Refund Eligibility
- Request a refund within 7 days of delivery
- Keep the product and original packaging intact
- Provide photos or videos as proof
Refund Methods
- Mobile Banking — bKash, Nagad or Rocket
- Bank Transfer
- Next Order Adjustment
Processing Time
- Quality verification: 1–2 business days
- Refund processing: 5–7 business days